Everything you need to know before subscribing. Can't find what you're after? Message us on WhatsApp.
We support all major devices including Smart TVs (Samsung, LG, Android TV), Firestick, Apple TV, Mag Box, Smartphones (iOS, Android), Tablets, and PC/Mac. If your device can install an app and connect to the internet, it's very likely compatible. If you're ever unsure about a specific model before subscribing, just send us a message on WhatsApp and we'll confirm compatibility first.
No, you do not need a satellite dish. Our service is delivered via the internet, so you only need a stable internet connection to get started — no installation appointment, no roof-mounted equipment, and no waiting around for an engineer to visit your home.
We recommend a minimum of 25 Mbps for 4K streaming and 10 Mbps for HD streaming to ensure a buffer-free experience. These figures are per-stream, so if multiple people in your household are watching at the same time, your overall connection should comfortably exceed the combined total.
Yes, you can install the service on multiple devices, but simultaneous viewing depends on the specific plan you choose. This makes it easy to install the app on a phone, a tablet, and a Smart TV all at once, even if you're typically only streaming from one at a time.
No, there are no long-term contracts. Our service is pre-paid, so once your subscription period ends, it simply stops unless you actively choose to renew. There's no cancellation form to fill in and no fee to pay.
Activation is instant. You will receive your login credentials via email or WhatsApp immediately after payment confirmation — in most cases you'll be watching live channels within minutes rather than hours.
Yes, we offer a satisfaction guarantee. Please review our Refund Policy for detailed terms and conditions — our support team can talk you through eligibility for your specific situation if you're not sure whether your case qualifies.
Yes, we offer a wide selection of channels and on-demand content in 4K, UHD, and FHD quality. Picture quality automatically adjusts to match your connection, so you'll still get a smooth stream even if 4K isn't available for a specific title at a given moment.
Yes, our service works worldwide. As long as you have an internet connection, you can access our content from anywhere — including while travelling, so you keep your usual channels and library with you rather than losing access the moment you leave home.
You can contact our 24/7 support team via WhatsApp, live chat on our website, or email for immediate assistance. Whichever method you choose, you'll be speaking with someone who can actually look into your account.
Yes — if your needs change, you can move up to a longer plan or adjust your subscription by getting in touch with our support team directly. There's no penalty for upgrading partway through.
If a renewal payment doesn't go through, we'll reach out before anything changes on your account rather than cutting access without warning, giving you a chance to update your payment details first.
Yes — your details are used only to manage your subscription and provide support, and are never sold or shared with third parties for marketing purposes. Full details are in our Privacy Policy.
We offer a free trial so you can test channel quality and device compatibility before committing to a paid plan — a chance to see exactly how the service performs on your own connection and device.
Occasional outages can happen with any streaming service, usually due to something on the original broadcast source. When they do occur, our team works to restore access quickly and will keep you updated if a longer fix is needed.
Yes — pay-per-view sports and major events are included as part of your subscription at no extra cost, so you won't be charged separately to watch them.
Yes, using a VPN alongside our service is generally fine and some subscribers prefer to for added privacy, though it isn't required. Choosing a server location close to your actual location usually gives the most consistent performance.
Traditional TV is delivered through a satellite dish, aerial, or cable line, while IPTV is delivered entirely over your internet connection — meaning no physical installation and access on far more device types.
Compatibility depends on whether your TV's operating system supports installing third-party apps. Very old models with limited app store support may need an external device like a Firestick instead.
The price you pay when you subscribe covers your full billing period at that rate — it doesn't change partway through. If you renew afterwards, pricing at the time of renewal applies, same as most subscription services.
